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Why don’t TPS and Volkswagen Group UK supply Genuine Parts to resellers?
Volkswagen Group Approved Genuine Parts are distributed through an authorised network in the UK:
- TPS supplies Genuine Parts to trade customers such as independent repairers and bodyshops
- Volkswagen Group UK Authorised Repairers supply Genuine Parts directly to vehicle owners and other end users.
We do not supply businesses that purchase Genuine Parts solely for onward resale through unauthorised channels. By maintaining this authorised network, we can help ensure customers receive genuine products, expert support, warranty protection and the high standards associated with Volkswagen Group Approved Genuine Parts. We do this to protect our customers, brands and product standards.
TPS and Volkswagen Group UK supply Genuine Parts through authorised trade channels only.
This helps ensure:
1. Customer safety comes first
Volkswagen Group Approved Genuine Parts are designed, tested and approved to the exact specification of Volkswagen Group vehicles. Supplying Genuine Parts through approved routes helps ensure that customers receive the correct parts for Volkswagen Group vehicles and can fit these parts with confidence.
2. Product integrity is protected
To maintain confidence in Genuine Parts, we need full visibility of how they are stored, handled and supplied throughout the supply chain. Unauthorised resale can reduce traceability and make it difficult to verify storage conditions, transport methods, product age and how parts are presented to customers.
3. Genuine Parts remain genuine
Unauthorised distribution channels can increase the risk of counterfeit, modified or incorrectly represented products entering the market. Restricting supply helps protect customers from purchasing parts that may not meet Volkswagen Group standards.
4. Warranty is protected
Volkswagen Group offers warranties on Genuine Parts supplied through approved channels. Maintaining traceability of a part’s origin and supply history helps ensure that warranty claims can be validated, managed and supported effectively.
5. Technical support and traceability
Parts supplied through Volkswagen Group UK and TPS can be supported with technical information, product updates and traceability records. This allows us to respond quickly if there are quality, safety or product-related issues.
6. Compliance and regulatory requirements
The automotive industry operates within a framework of legal, safety, environmental and consumer protection requirements. Maintaining traceability throughout the supply chain helps ensure that Genuine Parts continue to meet these standards and gives customers greater confidence in the authenticity, safety and reliability of the products they purchase.
7. Confidence in your purchase
Unauthorised resellers may advertise products or pricing in ways that do not accurately reflect Volkswagen Group policies, availability, warranty coverage or technical suitability. Purchasing through approved channels helps ensure customers receive genuine products with the support, information and coverage they expect.
Are you buying Volkswagen Group Approved Genuine Parts through a reseller?
If your business purchases Volkswagen Group Approved Genuine Parts through a third-party reseller, we’d be pleased to review your requirements directly.
Many customers choose a reseller for convenience, historical arrangements or commercial reasons. However, TPS can often provide direct access to Volkswagen Group Approved Genuine Parts, supported by competitive pricing, manufacturer-backed warranty support and the expertise of the UK’s authorised Volkswagen Group parts network.
Contact your local TPS Centre
who will review:
- Your current Volkswagen Group Approved Genuine Parts spend
- Pricing and commercial support opportunities
- Delivery and stock requirements
- Account management and service needs
- Access to the wider TPS product offering.
