The last few months have been a challenge, and we’re proud to say that it was a challenge that TPS was able to step up to. It was hugely important to keep operational during the national lockdown, to help keep the country moving and critical vehicles on the road.

To do so our people had to adapt and switch local services to a national level. The figures here illustrate the dedication and effort that everyone put in to help customers during times of need.

WE KEPT THE PARTS ROLLING

Total customer
interactions
42,907
Total invoices
processed
590,918
Total calls
answered
833,908

WE KEPT THE SUPPLIES COMING...

Total PPE items
donated
72,000
Total parts
supplied
1,469,265
Total miles
covered
2,886,321

AND THE EMERGENCY SERVICES ON THE ROAD

Blue light
customers
19
Blue light
invoices processed
2,424
Blue light
parts supplied
12,187

 

The blue light customers we supported
With special thanks to...

East Midlands Ambulance | East of England Ambulance Service | Hampshire Police Essex Police Transport Services | Kent Police | London Ambulance Service NHS Trust North West Ambulance Services | Northern Ireland Police Service | Scottish Police | West Midlands Ambulance

All content accurate as per TPS Insider Issue 7 October 2020