Last updated: 21th May 2020
We’re moving through the gears, in a staged approach to get back to full service at TPS.
Staff and customer safety continue to be at the heart of our planning during these unprecedented times. We know that your business relies on our ability to provide parts and expertise at speed and scale and we will not compromise this as we begin the steady process of returning to full operations.
The phased process will see all our services moving steadily back to being handled by your local TPS Centres with our experienced teams across the UK, after we had to make temporary changes to keep those on the frontline moving.
At the time of writing, you will start to notice calls being answered by your local TPS Centre with additional support from the national line to ensure you can always reach us. Our stock levels remain strong, but our on-demand delivery service is not yet nationally available due to reduced staffing.
Please be assured that we will keep you informed at every stage of the process.
We want the move through the gears to be as seamless as possible to enable you to keep your customers and business moving.
Thank you for your continued support and understanding.